Unable to program new Papilio Duo 512k

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I have three Papilio Duo's 512k MB model  and am unable to program the new one I have just received. When attempting to program the new Duo, Papilio loader displays "Could not read USB" message. The new papilio duo also does not show in device manager while the other boards do with the same cable and USB port used.

I believe the issue to be with the new board I have just received as I have programmed many boards prior.

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