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Hi, the Papilio One 250k just turned up and we followed the instructions to get it to work. We downloaded the no java Windows Installer, ran it, plugged in the Papilio One, the red light illuminates and two new USB Serial ports were found, COM45 and COM46. We then downloaded the P1_QuickStart.pde and the bit file. Double clicking the Bit file started the Papilio Loader program but the Run button was greyed out. After quite a few minutes, the Papilio Loader program showing the error message below. I tried changing the COM port to COM7 and COM8 but still no go. Any help would be much appreciated.